( Note: The screen shots below were taken in MS Office Word, but the process is similar in all Office programs.) Once you have installed Microsoft Office 2016 / 2019 / 2021, you can validate that your license has been activated by following these steps: If you are running Microsoft Office from off-campus, you must be connected to the MIT network via MIT VPN. If the problem continues, contact your internet service provider.Your installation of Microsoft Office needs to check in with MIT's license server at least once every 180 days to remain operational, via the MIT network. Verify your internet connection and then verify Microsoft Office Excel. If your internet connection is down, try to unplug the network cable at the back of the CPU and then plug it in again. If you verify that your connection is fine, try verifying Microsoft Office Excel again and see if it works. Back in your issue, since the problem is related to your internet connection, open your web browser and visit a website. * Office 365 plans for business, education, and governmentįor more information, visit Microsoft Office 365 Plan Options. The available subscription plans for Microsoft Office 365 are the following: Most probably, if you subscribed to one of its paid features or subscription plans and you are not connected to the internet at one time, that feature will probably be disabled. Since I’m not using Microsoft Office 365, I’m not sure what it will do if your computer is not connected to the internet. Microsoft Office 365 offers paid subscription that requires active internet connection. They are both Microsoft Office suites but they are different products.
Microsoft Office 2016, by the way, is different from Microsoft Office 365. It seems this issue is about your internet connection. Microsoft Office 2016 Couldn’t Verify Subscription
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